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Questions?
We're here to help!
At Nest+Nook, we’re dedicated to delivering exceptional quality and service to our valued customers. Whether you have questions, feedback, or need assistance, we’re here to help and would love to hear from you.
Check out our FAQs for quick solutions to the most commonly asked questions!
Check out our FAQs for quick solutions to the most commonly asked questions!
Got Any Questions?
Use the form below to get in touch with the sales team
care guide
best care practices?
Keep your bedding and decor looking their best with our easy-to-follow care guide. Discover tips and tricks to preserve the quality, comfort, and beauty of your favorite pieces for years to come.
returns & exchanges
not fully satisfied?
Our hassle-free returns and exchanges make it easy to find the perfect fit for your home.
faqs
have a question?
Here are some of the most popular!
How long will shipping take?
Once your order is placed, we get right to work! You'll receive a confirmation email right away and a tracking number when your order is shipped. Orders placed before 2 PM (EST) will be worked on same day! Expect it to ship out within 1-2 business days and arrive in about 2-5 days. Oh, and shipping is always free. For more information click here
How do I know if my order is confirmed?
You’ll receive an order confirmation email shortly after placing your order. This email will include your order details and a confirmation number. If you don’t see it in your inbox, please check your spam or promotions folder. Still can’t find it? Feel free to contact our customer support team for assistance.
Can I change my shipping address after my order is placed?
If your order hasn’t been shipped yet, we may be able to update your shipping address. Contact our customer support team as soon as possible with your order number and the correct address. Once your order has been shipped, we’re unable to make changes to the shipping address.
when will you get back to me?
Our customer support team strives to respond to all inquiries within 24-48 hours. For urgent matters, our phone lines and live chat are available during business hours, so you can get assistance right away. We're committed to addressing your concerns as quickly as possible!
